Change management (350 – 500 words)
Using the summary on p. 50 of Puccio, Mance, & Murdock, discuss a specific problem in your work setting that was addressed in attempt to resolve the problem. Identify the problem type (formulaic, maintenance, predicament, opportunity) and the type of leadership behavior (management, creative management, creative leadership) that was applied in an attempt to resolve the problem. Was the problem successfully resolved by the action taken by leadership? If not, what could have been improved? What recommendations can you make?